Tech tip: Microsoft Office 365, “Your account doesn’t allow editing on a Mac”

I use Microsoft Office 365 for licensing Microsoft Office applications, Word, Excel, etc. This provides the rights to install Microsoft Office on 5 PCs or Mac, 5 tablets and 5 phones.

Well, recently I received the below error.

Office 365 account doesnt allow editing on mac

This was due to letting my license expire – on initially expiry Microsoft Office reverts to reduced functionality, and this specifically means you can view but no longer edit documents.

After renewing my subscription, the same notification still occurred. Wait didn’t I just renew? The fix is easy, you need to choose the “Use Another Account” option and log in back in with the account you just renewed. This process must update Microsoft Office that you have rights to edit.

Of course, you will continue to get the above message if you choose not to have a paid license for using Microsoft Office applications via Office 365.

By |May 9th, 2016|Uncategorized|2 Comments

Ideal business applications that can benefit from being consumed via a cloud service

I’m a big fan of the Question and Answer site Quora. The site is generally devoid of spam and the answers provided by the community are often very thoughtful. Today a question caught my interest, “What are the ideal business applications or systems fit for cloud computing?“. I answered on the site, and have repeated it below:

Ideal business applications that can benefit from being consumed via a cloud service have the following characteristics (IMHO):

1 – Applications that are shared between multiple devices.

This means the application needs to synchronise the latest data modified on one device, across all devices. Cloud computing infrastructure will perfectly support an application that has this requirement. File sharing applications, or customer relationship management are great examples.

2 – Applications that rely on using the Internet already.

Local office networks can have data througput of 1,000Mbps, while Internet connections of 10Mbps are relatively common. If you move an application to the cloud you need to be aware of the (most likely) decrease in data throughput. If your application already relied on the Internet, then you will not notice the difference. A great example here is email. If most of your email is external to your organisation, then you were traversing the Internet already. Everything else being equal, moving your email server to the could will not be impacted by any difference in local network versus Internet data throughput rates.

3 – Applications that need to scale up/ down quickly.

Any application that needs to quickly scale up, or scale down, should benefit from cloud computing. This benefit is a consequence of cloud computing applications sharing a common infrastructure platform that can be used to even out peaks, or troughs, in processing demand. Importantly, most cloud computing operators charge for what your application actually uses, rather than what it might use. This compares favourably to the alternative of applications that have dedicated computing capacity. This requires investment to meet maximum capacity requirements, even if this is rarely used. A great example that would benefit from cloud computing is a website that needs to cope with a peak in visitor traffic due to a promotion, due to malicious traffic, or just due to an increase in business!

By |September 28th, 2015|Uncategorized|0 Comments

The I.T. Components of a Small Business

The below picture provides a visual representation of the I.T. components of a small business. For a short description of each component see the free guide.

Office network7

By |September 27th, 2015|Uncategorized|0 Comments

How is small business I.T. like a paper plane competition? Backup, availability and disaster recovery


Paper planes

Imagine you are in a paper plane flying competition representing your workplace.

You make 10 different versions of your plane during the competition. Based on performance, you discard some of your later designs, for more effective earlier versions (the benefit of having backups that can be easily retrieved!).

During the competition you get a paper cut on your right hand, so you use your left hand to continue competing. While less effective, it keeps you from being eliminated (the benefit of high availability through having redundant systems!).

But then disaster strikes, and you get a paper cut on your right hand! At this point a co-worker steps in, and finishes the competition in your place. While they were not as skilled as yourself, a respectable result was achieved (the benefit of having disaster recovery!).

The considerations for backup, availability and disaster recovery don’t just apply to paper plane competitions, they also apply to small business I.T!

By |September 20th, 2015|Uncategorized|0 Comments

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